If you’re in charge of your company’s corporate gifting, you’re likely familiar with the routine: visit a website, search for gifts, place the order, and ship them to employees or clients. While that sums up the process, it leaves out the many tedious tasks involved that make corporate gifting a challenging responsibility.
In this article, we’ll explore how Giftpack can tackle these gifting and incentive challenges, and introduce you to our integration for Slack and all the newly upgraded commands that simplifies the corporate gifting process.
4 Challenges for Running Corporate Gifting Campaigns
You may think the process is simple and there is nothing that can be confusing. But there are actually a lot of challenges. Many HR managers or Total Rewards managers may even say that corporate gifting is the most difficult task they have ever encountered. Here are 4 challenges that most people face when executing a corporate gifting campaign:
- Lack of Impact: Every time after gifts are delivered they don’t see any impact, sometimes even negative reviews. \n
- Time-consuming: The whole process takes a lot of time, especially when they are trying to personalize gifts for all of their recipients.
- Untraceable ROIs: Most of the time they don’t know if gifting made a difference, they have no idea what to track to make the campaign scalable.
- Shipping: It is very hard for them to ship all the gifts to every single recipient without running into problems.
As corporate gifting has existed for decades, it seems like it has developed a way that it should be done. The most common way you’ll see is by sending corporate swag such as T-shirts and logoed mugs. Corporate swags are not entirely a bad idea, you can see great results if you do it right. Check out our article: Corporate Swag Gifts: How to Prepare for Your Swag Gifting Campaign from Start to Finish?
What Is Giftpack and How It Works?
Giftpack is an AI-powered gifting solution that aims to simplify the corporate gifting process and amplifies the impact of personalized gifts at scale.
With our extensive experience in gifting, we are able to craft memorable touchpoints by sending personalized gifts selected from a curated pool of 3.2 million products. The AI technology efficiently analyzes each recipient's social media, cultural background, and digital footprint, without breaking the law, to customize gift options at scale.
Giftpack’s mission:
"To become the best corporate gifting and incentive infrastructure that can change the way of gifting and create stronger bonds through personalizing all with AI technology."
How does it work?
Giftpack is an all-in-one service that has many powerful features yet super simple to navigate and control. There are really only 3 things that you need to do using Giftpack:
- Import recipients’ email addresses
- Set budget
- Start the AI gifting campaign
Everything else is taken care of by us, including collecting shipping addresses, picking gift options, sending gifts, tracking data, and much more. Take a look at Giftpack’s “How it Works'' Page to get more details.
Overall, Giftpack takes care of everything you need for your corporate gifting campaigns, from generating, ordering, shipping (worldwide), and tracking gifts to CRM and Dashboard for monitoring process and scaling results.
The Giftpack Integration for Slack
Navigating Giftpack with Slack is a great way to stay on top of all your engagement and tracking information.
For more information on using Giftpack and Slack, read our privacy policy.
Why Integrate with Slack and what can it do?
First of all, corporate gifting involves extensive internal communication. From discussing budgets and reviewing gift options to tracking deliveries and gathering feedback, it’s a process that requires continuous coordination across teams.
Secondly, with over 10 million daily users, Slack is one of the most powerful and convenient internal business communication tools globally. In fact, a report reveals that more than 600,000 organizations use Slack, which is why we know many of our current and future clients rely on it.
Our new integration for Slack makes personalized gifting at scale even easier. For instance, instead of logging into your Giftpack account to check remaining credits, you can simply type “/giftpack-credits” in any Slack channel, and you’ll instantly get the balance. This feature is especially handy when you’re away from your computer—your mobile phone will do the job!
There are plenty of other commands available, with more in development! We’ve provided a list of these commands below—scroll down to check them out.
How to get started with the integration installation?
Before you go on, here is a quick guide on how to start with the integration.
There are 2 ways for you to install Giftpack’s integration on Slack:
- Visit the Slack Marketplace directly to download the Giftpack App.
- Connect Giftpack App from your workspace and select Slack.
Method 1: Through Giftpack Platform
Step 1 -- On Giftpack platform, go to the left panel > scroll down > select Integration under Management
Step 2 -- Click on the Slack icon and switch to enable.
Step 3 -- You will be taken to the permission access page on Slack. Allow Giftpack to access your workplace on Slack.
If you have any questions you can always contact us at contact@giftpack.ai.
Method 2: Through Slack Marketplace
(Currently unavailable. Will be updated once our request is approved!)
Step 1 -- On Slack, Go to your main menu > Administration > Manage Apps.
(Image will be added soon!)
Step 2 -- You will be taken to the Slack Marketplace where you can see all your installed apps. Type in “Giftpack” on the search bar and go to the app page.
(Image will be added soon!)
Step 3 -- Click on the “Add to Slack” button, which will look like below:
*Make sure to log in to both Slack and Giftpack accounts to process the tasks correctly.
(Image will be added soon!)
Step 4 -- Allow Giftpack to access your workplace on Slack.
(Image will be added soon, but it's essentially the same as Step 3 from Method 1)
List of useful commands (updated)
Now that you’re familiar with how to implement the Giftpack integration on Slack, below is the complete list of commands and notifications you can set up. This time, we've added useful commands and notifications that can help improve the the gifting process even further.
Slack Commands
Below are the descriptions of all the commands with parameters. Take a look to get a full understanding of how to make the most of them:
/giftpack-list-recipients [email | @Slack Handle]
Use this commnad with the following parameters to retrieve their full profile: the recipient’s email address or Slack Handle. The profile includes the recipient’s full name, email address, profile link, order link, and their current status.
/giftpack-gift-campaign [orderName | orderId] [email | @Slack Handle] [message]
Use this commnad with the following parameters to activate a marketplace gifting order: the Order Name or Order ID, the recipient’s email address or Slack Handle, and a personalized message of your choice.
/giftpack-gift-smart [email | @Slack Handle] [budget] [message]
Use this commnad with the following parameters to activate a smart gifting order: the recipient’s email address or Slack Handle, a budget, and a personalized message of your choice.
/giftpack-list-campaign [keyword]
Use this command with a keyword to filter your gifting orders. If you leave the keyword empty, you’ll receive the full list of all your orders.
/giftpack-points-allocate [email | @Slack Handle] [points] [message] (available only for admistrative role in the network)
Use this commnad with the following parameters to allocate points to a points member in your network: the recipient’s email address or Slack Handle, the amount of points, and a personalized message of your choice.
/giftpack-points-give [email | @Slack Handle] [points] [message] (available for all users in the network)
Use this commnad with the following parameters to send points to a points member in your network: the recipient’s email address or Slack Handle, the amount of points, and a personalized message of your choice.
This is all the commands that Giftpack currently have on slack, more will be added as we continue to get feedback from our clients and users.
Slack notifications
After installing the app, you’ll start receiving notifications from Giftpack without needing any additional setup. The types of notifications are as follows:
FAQs
What can I do with Giftpack’s Integration for Slack?
You can use the integration for Slack to make monitoring your gifting campaign even easier! You will also save more time on getting the information you may need as a reminder for your gifting budget by using simple commands. Check out the list of commands above.
What do I need to do before I install the Integration?
Make sure you are on either the premium or the enterprise plan for Giftpack. Otherwise, you will be prompt to upgrade. Other things that you should pay attention to are:
- Select workplace(s) you'd like to implement with Giftpack App.
- Choose only the notifications you'd like to receive from Giftpack's integration for Slack.
- Once again, when navigating through the Slack App, the "add to Slack" button will look like:
*Make sure to log in to both Slack and Giftpack accounts to process the tasks correctly.
Our mission is to become the easiest corporate gifting and incentive infrastructure, and with the integration for Slack, we can proudly say it’s now even simpler. Giftpack is here to support anyone who finds corporate gifting a challenge. If you have any questions or feedback, don’t hesitate to reach out!
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