discovering the important employee engagement factors
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7 Reasons Why Employees Leave & Proven Strategies To Stop Them

Employee retention is critical for any organization. Find out the 7 reasons why employees leave and how to keep them engaged and motivated.

Tim Kuo

Tim Kuo

13 min read

discovering the important employee engagement factors

Employee turnover can be a significant challenge for businesses, impacting productivity, morale, and profit margins. In Retention Management, understanding the reasons behind employee departures is crucial. Imagine having valuable insights to help you comprehend why employees leave and, more importantly, how you can prevent it. This blog dives into the 7 reasons why employees leave, offering actionable strategies to boost your retention rates and satisfy your top talent.

To help you achieve your goals in understanding the reasons for employee turnover and how to prevent it, Giftpack offers a solution that makes employee appreciation easier. This tool can assist you in nurturing your team and creating a work environment where employees feel valued and motivated to stay for the long haul.


What Is Employee Turnover?

employee in frustration - how to recognize employees Employee turnover is when employees leave an organization for any reason, typically in search of better opportunities. It also includes the number of employees let go by the organization. An employee turnover rate accounts for how many employees leave a company in a specified time period.

According to the Bureau of Labor Statistics, employee turnover increased by almost 800,000 from 2020 to 2021. This massive exodus of workers from their employers dubbed the Great Resignation, has plummeted employee morale, productivity, and work satisfaction, among other negative consequences.

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There are also two types of turnover: voluntary and involuntary.

Voluntary Turnover

Voluntary turnover is the number of employees who leave for their own reasons. This is the group we will target most with the strategies discussed.

Involuntary Turnover

Involuntary turnover refers to those forcibly terminated due to departmental reductions or poor performance.

Companies with high employee turnover rates suffer dire consequences like lower productivity and increased workload on remaining workers, which leads to employee burnout, lower work satisfaction, and more.

If unchecked, turnover can become a vicious cycle as new workers who are overloaded with work and lack the necessary skills leave for better workplaces. Unfortunately, this cycle leaves your organization right where it started.

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7 Reasons Why Employees Leave

analysis of a document by member of Employee Retention Committee

1. Compensation and Benefits are Not Competitive

Non-competitive compensation can be a deal-breaker for employees. Employees must be offered competitive benefits and salary packages for the turnover is a direct result of not being offered what they deserve in terms of recognition or having been (intentionally or unintentionally) misled about the benefits they were meant to receive.

If the organization happens to be a small and growing business that cannot offer highly competitive salaries and benefits packages, there are always options to offer non-cash incentives and rewards through reward and recognition programs using cost-effective solutions.

2. Employees Feeling Devalued and Unrecognised

No incentives or bonuses to unsafe working conditions and low-trust environments can all lead to low employee enablement. The below image shows the conclusion of new research by from Bain & Company, conducted in conjunction with the Economist Intelligence Unit on over 300 top global business performers. The foundational elements, called ‘employee satisfaction’, are the necessities such as having a safe work environment and the resources necessary to do the job.

Abraham Maslow, one of the founders of humanist psychology who is known for his “hierarchy of needs” theory, said we can’t concern ourselves with higher goals until we have the necessities of life, including security. Next comes engagement, employees need to feel like they are a part of an extraordinary team, or that they can learn and grow or make an impact. At the top—perhaps the equivalent of Maslow’s self-actualization—is the feeling that one can derive meaning and purpose from the company’s mission.

3. Searching for Job Growth and Career Advancement

If your current employer is limited in the number of promotions or learning opportunities they can offer, you may want to find an employer who has these resources. Having room to grow in your career is an important part of feeling fulfilled. Quality employers offer continued education, like workshops, seminars, lectures or even tuition reimbursement.

4. A Bad Boss

We’ve all heard that saying. For anyone who’s dealt with a difficult boss, it’s very clear that bad managers can strongly impact employee retention.

A bad boss is the number one reason why employees quit their job. Employees don’t need to be friends with their bosses, but they need to have a good rapport with them. A boss is a part of the employee’s daily lives at work for a significant amount of time. And so if this employee-boss relationship isn’t a good one, it can be a very unpleasant situation for the employee, draining them off of their energy and motivation to work. When the situation is such day in and day out, it would undermine the employee’s engagement, confidence, and commitment.

There’s a strong connection between employee job satisfaction and the freedom to decide how to do their jobs. Micro-management and a suffocating work environment lead to higher attrition rates. In short, most people leave because of their boss and the company culture, not because they dislike the company or their jobs.

5. Lack of Communication between Employees and Management

A lack of communication is also one of the major reasons for employees to quit their jobs. It makes employees feel less confident and elevates their stress level. It can even result in low productivity and poor customer service. This can be solved only through clear and open communication that ensures everyone is on the same page about objectives, direction, and expectations. To improve communication, you can follow some effective ways, like meeting regularly, having one-to-one meetings, asking for and giving feedback, etc.

6. Wrong Culture Fit

It’s human to want to belong to a group of like-minded people and contribute to an effort or cause that aligns with one’s beliefs and values. For example, someone who believes in environmental sustainability would love to work for a company that believes in leaving a low carbon footprint and maintaining environmental sustainability. Therefore, it’s very important for employees to feel a sense of belonging in their workplace.

Culture fit should be a part of the hiring strategy because employees who love where they work and their jobs are more satisfied and perform way better and at a higher level. If someone loves their job but does not like where they work, and feels like they are at odds with the company culture, they tend not to perform very well. This can hurt the organization’s bottom line. This is why assessing whether a prospective employee will be a good culture fit should be a part of the hiring strategy.

7. Looking for more Recognition

Positive feedback and praise are how managers can make their employees feel more appreciated. Working for a company that rarely recognizes you can make it challenging to feel motivated daily. Quitting your job and finding one that gives credit to hard-working employees can make you feel more valued.

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By carefully considering an individual's basic demographics, preferences, social media activity, and digital footprint, we tailor each gift selection process regardless if the recipient is an employee, a customer, a VIP client, a friend, or a family member. With a wide range of locally and globally sourced gifts, we ensure that personalized gifting is accessible and achievable on a large scale, delivering meaningful connections across the globe.

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How Does A High Turnover Rate Affect Your Organization??

Side view of a woman packing her desk items in a box, ready to leave the company Losing an employee comes at a price, especially for small businesses. High employee turnover can lower employee morale, which damages employee culture.

Since you'll be down a team member, other employees must pick up the slack. This leads to increased workloads for your remaining employees. This can decrease overall productivity and lead to employee burnout.

Financial Impact

The greatest turnover cost is the expense of hiring a new employee to take their place. Built In says the average cost of replacing an hourly employee is $1,500. And this number only scratches the surface, as certain positions will cost more to replace.

Strategic Disruption

Employee turnover can derail your organization’s strategy and growth plans, putting success at risk. As more people leave the company, your talent function enters triage mode. They focus on plugging in new talent rather than adequately training and developing long-term employees. This response illustrates a reactive approach to retention rather than a long-term proactive strategy.

Building a Stable Foundation

It’s hard to overstate the importance of employee retention to your business. Happy, satisfied workers provide a stable foundation for building a talent strategy that elevates your business. With a great employee retention plan in place, you reduce not only the cost involved in hiring new talent but also retain your best talent, and their knowledge, and reduce roadblocks to productivity.

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How Do You Calculate Employee Turnover?

woman with calculator Measuring Employee Engagement To calculate your employee turnover rate, add up the number of employees lost in a specific period of time. You'll also want to gather the average number of total employees you have.

The turnover calculation goes as follows:

First, subtract the number of any temporary or seasonal employees from each amount. Typically, employee turnover rates don't include temporary workers, as they can skew your numbers.

Now, divide the sum of employees who left by the average number of employees at your organization. Move the decimal two places (or multiply by 100) to get your turnover rate.

A Good Employee Turnover Rate

Of course, you can never completely eliminate employee turnover. The general consensus is that 18% is a good benchmark for average annual employee turnover. Of that, approximately 6% should be expected due to involuntary turnover.

It is important to remember that, just like any other metric, a successful turnover rate will differ widely between companies, industries, roles, and even locations.

For instance, an acceptable turnover rate for a startup will not be the same as that of a Fortune 500 company. Some have even suggested that a 10% turnover rate is a healthy benchmark and anything over is concerning. The average turnover rate should simply be a guide to keep in mind what is realistic while setting goals that accurately reflect the state of your company.

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7 Effective Strategies For Preventing High Employee Turnover

1. Incorporate a flexible work environment

Incorporating a flexible work environment is crucial to retaining valuable employees. Offering flexibility in the workplace allows employees to manage their work and personal lives more effectively. This can lead to higher productivity, lower turnover rates, and increased job satisfaction. Employees who can easily balance their professional and personal lives are more likely to stay with a company in the long term.

A flexible work environment is especially important for teams with globally distributed members or employees. The ability to work flexibly allows employees to feel valued, trusted, and motivated to contribute effectively to the organization, ultimately positively impacting the company's bottom line.

2. Build Employee Engagement

Building employee engagement is key to retaining staff. Engaged employees are happier, more productive, and more likely to remain with the company long-term. Providing employees with opportunities to give feedback, share their opinions, and collaborate on improvements in the workplace can increase their engagement levels significantly.

Employees who feel their voice is heard and valued are more likely to be committed to their work and the organization. Creating a workplace culture that fosters employee engagement and encourages open communication is essential, which can positively impact retention rates and overall employee satisfaction.

3. Individualized Learning And Development (L&D) Plans

Implementing individualized learning and development (L&D) plans for employees is a powerful way to retain top talent. By tailoring training and development programs to meet the unique needs and preferences of each employee, organizations can ensure that employees feel valued, supported, and motivated to grow within the company. Individualized L&D plans empower employees to take control of their professional development, choose activities that align with their goals, and address skill gaps effectively. This personalized approach to learning can enhance workplace performance, boost employee engagement, and ultimately contribute to higher retention rates within the organization.

4. Hire for the Cultural Fit

Hiring employees who align with the company's culture is essential for long-term retention. Cultural fit ensures that new hires can integrate smoothly into the existing team, share the company's values, and contribute positively to the organization's goals. Employees who feel connected to the company's culture are likelier to stay with the organization and actively participate in its growth.

Making cultural fit a priority in hiring can prevent turnover costs associated with poor hiring decisions and create a cohesive, supportive work environment for employees to thrive in.

5. Get recognition and rewards right

Recognition and rewards play a significant role in retaining employees. Employees who feel appreciated, acknowledged, and rewarded for their contributions are likelier to stay with the company long-term. A culture of recognition that includes frequent, specific acknowledgment can boost retention rates and increase employee engagement. By prioritizing social recognition and monetary rewards, companies can create a positive work environment that motivates employees to excel and remain committed to the organization's success. A survey found that companies that recognize employees multiple times a month are 41% more likely to see increased employee retention and 34% more likely to see increased engagement.

To make consistent recognition a reality, prioritize both social recognition and monetary rewards, by using a recognition platform that lets employees get rewards/gifts that actually matter to them.

6. Reduce Employee Burnout

Employee burnout is a common issue that can lead to turnover. Employers can reduce burnout by addressing factors such as unfair treatment, unmanageable workloads, unclear communication, lack of manager support, and unreasonable time pressure. Creating a supportive work culture, fostering employee engagement, and offering wellness programs can help mitigate burnout and enhance overall well-being. By promoting work-life balance, recognizing and rewarding employees, and improving communication, organizations can reduce burnout rates and improve retention among their staff.

7. Offer competitive salaries and benefits

Competitive salaries and benefits are essential for retaining top talent. Employees often leave companies searching for better pay, so offering competitive compensation packages can help reduce turnover rates. Monitoring labor costs, cost of living, and adjusting salaries to account for inflation and job performance can ensure that employees feel fairly compensated and motivated to stay with the organization. Companies can attract and retain skilled employees by providing competitive salaries and benefits, ultimately driving business success and growth.

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Build A Meaningful Employee Recognition Program With Ease With Giftpack

I'm excited to share how Giftpack is changing the game in corporate gifting for retention management. Giftpack's driving force is to simplify the corporate gifting process while maximizing the impact of each gift. Utilizing our custom AI algorithm, we create highly customized scenario swag box options for you. We deliver globally and have an extremely user-friendly platform. We curate the most fitting gifts from a vast catalog of over 3.5 million products worldwide (which is ever-increasing).

By carefully considering an individual's basic demographics, preferences, social media activity, and digital footprint, we tailor each gift selection process regardless if the recipient is an employee, a customer, a VIP client, a friend, or a family member. With a wide range of locally and globally sourced gifts, we ensure that personalized gifting is accessible and achievable on a large scale, delivering meaningful connections across the globe.

Make employee appreciation easier with Giftpack — try Giftpack for free today.

Enjoying this article? Learn about making employee appreciation easier with Giftpack

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Tim Kuo

Tim Kuo

13 min read

About Giftpack

Giftpack is the world's leading Emotional Intelligence platform for business success, serving 1,400+ companies with AI-powered relationship automation. Our intelligent infrastructure transforms how enterprises build loyalty, retain talent, and strengthen partnerships through personalized rewards and recognition. With global reach across multiple countries and seamless integrations to CRM and HRIS systems, we automate meaningful connections that drive measurable business outcomes. From employee onboarding to client retention, Giftpack helps companies build authentic relationships while achieving exceptional recipient satisfaction.

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